PRIVACY POLICY

Posted as of 09-May-2026

Last updated as of 09-May-2026

Welcome to “NoYesOffers” Privacy Policy

NoYesOffers (“Company”, “we”, “us”, or “our”) is committed to protecting the privacy and personal data of individuals who access and use the Platform available at www.NoYesOffers.com and/or Mobile Application (the “Platform”). This Privacy Policy sets out the manner in which we collect, use, store, process, and disclose personal information in connection with your use of the Platform.

The Platform operates as a hyperlocal peer-to-peer marketplace that enables Users to connect with one another within their vicinity for the purpose of giving away goods, selling for lowest or cheaper price, discovering available items, or requesting specific goods, either free of cost or at a nominal or cheaper price. In order to facilitate such interactions and provide a seamless and efficient user experience, the Company may collect certain personal information from Users, including but not limited to name, mobile number, email address, and location details.

We may process the personal data of a User only in accordance with the terms specified in this Privacy Policy and applicable data protection laws. Personal data may be processed based on the consent provided by the User or for certain legitimate uses. Consent requests will be accompanied or preceded by a notice, informing the User of the personal data being processed, the purpose of processing, the method to withdraw consent, and the procedure to make a complaint to the relevant authorities. We may continue to process personal data until the User withdraws consent. The consent obtained shall be free, specific, informed, unconditional, and unambiguous, requiring a clear affirmative action from the User. The withdrawal of consent by the User will not affect the legality of processing based on consent before withdrawal. The User has the right to withdraw consent at any time, and the consequences of withdrawal shall be borne by the User.

INFORMATION WE COLLECT

We are committed to protecting your privacy and ensuring the appropriate protection and management of any personal information you share with us. In the course of providing the Services and facilitating user interactions on the Platform, we may collect the following categories of information:

We may collect personal information provided directly by you at the time of registration or use of the Platform, including but not limited to your name, mobile phone number, email address, and address or location details. Such information is necessary to create and manage your account and to enable interactions with other Users on the Platform.

We may also collect information relating to your use of the Platform, including but not limited to your browsing activity, pages viewed, listings accessed, interactions with other Users, and other usage-related data. This information is collected to understand user behaviour, improve the functionality of the Platform, and enhance user experience through analytics.

Additionally, certain technical information may be automatically collected when you access the Platform, such as device information, IP address, browser type, and operating system, for the purposes of system administration, security, and analytics.

This Privacy Policy also applies to information collected from visitors who access or browse the Platform without registering as Users, including but not limited to browsing patterns, pages viewed, and general interaction with the Platform. Such information may be used in an aggregated and anonymized manner for analytical and improvement purposes.

We only collect and use such information collected from you that we consider necessary for achieving a seamless, efficient, and safe experience in using the platform, customized to your needs including:

To enable the provision of services opted for by you;

To enable the viewing of content in your interest;

To communicate the necessary account and service-related information from time to time;

To allow you to receive quality customer care services and data Collection;

To comply with applicable laws, rules and regulations;

Where any service requested by You involves a third party, such information as is reasonably necessary to carry out Your service request may be shared with such third party.

We also use your contact information to send you offers based on your interests and prior activity and also to show the content preferred by you. We shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe’ button or through an email to be sent to “[email protected]”.

To the extent possible, we provide you with an option of not divulging any specific information that you wish for us not to collect, store, or use. You may also choose not to use a particular service or feature on the Platform and opt-out of any non-essential communications from the Platform.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login-related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

OUR USE OF YOUR INFORMATION

The information provided by you shall be used to provide and improve the service for you and all users.

To provide you with services on your request.

For maintaining an internal record.

For enhancing the Services provided.

For maintaining record under the legal and statutory provisions.

For more details about the nature of such communications, please refer to our Terms of Service.

We use your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information, and make further services available to you.

We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law.

Information collected via Our server logs includes users' IP addresses and the pages visited will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalized content/ads according to their preferences.

HOW INFORMATION IS COLLECTED

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to explain the purpose of the collection of said personal information, pending the fulfillment of which you shall not be mandated to disclose any information whatsoever.

We will collect and use your personal information solely to fulfill those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

EXTERNAL LINKS ON THE PLATFORM

The Platform may include advertisements, hyperlinks to other Platforms or resources. We have no control over any other Platform or resources or contents available on these other Platforms, which are provided by companies or persons other than Us. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, services/services or other materials on or available from such Platform or resources. You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, services or other materials on, or available from, such Platforms. These external third-party Platforms and resource providers may have their privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that you enter their Platform and review its privacy policy.

YOUR RIGHTS

Unless subject to an exemption, you have the following rights concerning your data:

The right to request a copy of your data which we hold about you;

The right to request for any correction to any personal data if it is found to be inaccurate or out of date;

The right to withdraw Your consent to the processing at any time;

The right to object to the processing of personal data;

The right to complain about a supervisory authority.

The right to obtain information as to whether personal data are transferred to a third country or an international organization.

Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold concerning you. You are also entitled to request that we restrict how we use your data in your account when you log in.

COMPLIANCES

This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access and usage of any functional Platform.

This Privacy Policy is formulated in compliance with the provisions of THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023, and any other relevant data protection laws applicable to the processing of personal data. The policy outlines the principles and procedures for collecting, processing, and safeguarding personal data in adherence to the statutory requirements set forth by THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023. Users are encouraged to review and understand this Privacy Policy in conjunction with the applicable data protection laws.

CHILDREN’S DATA

The Platform may be accessed by individuals below the age of eighteen (18) years only with the involvement, supervision, and verifiable consent of a parent or legal guardian. In accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023, the Company processes personal data of children only upon obtaining such verifiable parental consent. The Company does not knowingly collect or process personal data of children in a manner that is likely to cause harm, nor does it undertake tracking, behavioral monitoring, or targeted advertising directed at children. Where the Company becomes aware that personal data of a child has been collected without the requisite consent of a parent or legal guardian, such data shall be deleted in a reasonable timeframe. Parents or legal guardians may contact the Company to review, modify, or request deletion of a child’s personal data.

DATA RETENTION

The Company retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including for the provision of Services, compliance with legal obligations, resolution of disputes, enforcement of agreements, and protection of the Company’s legal rights. Personal data may be retained for the duration of the User’s account being active and for a reasonable period thereafter as required under applicable laws or for legitimate business purposes. Upon withdrawal of consent or upon a valid request for deletion, the Company shall take reasonable steps to delete or anonymize personal data, unless retention is required or permitted under applicable law. The Company may also retain certain data in anonymized or aggregated form for analytical and research purposes.

DATA BREACH NOTIFICATION

The Company implements reasonable technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. In the event of a data breach that is likely to pose a risk to the rights and freedoms of Users, the Company shall take appropriate steps to mitigate the impact of such breach and, where required under applicable law, notify affected Users and relevant authorities within a reasonable timeframe. Such notification may include information regarding the nature of the breach, the categories of data affected, and the measures taken or proposed to be taken by the Company to address the breach. Users are encouraged to promptly report any suspected security incidents or unauthorized access to their accounts.

LOCATION DATA USAGE

The Platform may collect and process location-related information, including address or approximate geographic location, for the purpose of enabling Users to discover and interact with other Users within their vicinity. Such location data is used solely to facilitate the core functionality of the Platform, including listing visibility, search optimization, and user-to-user connections. The Company does not use location data for continuous tracking, surveillance, or any purpose unrelated to the provision of Services. Users have the option to limit or control the sharing of their location information; however, doing so may affect certain functionalities of the Platform.

USER-TO-USER DATA SHARING

In order to facilitate meaningful interactions and enable the core functionality of the Platform, certain personal information of Users may be shared with other Users. This may include, without limitation, your name, contact details (such as mobile number or email address), approximate or precise location, and any other information voluntarily provided by you through your profile, listings, or communications. Such sharing is inherent to the nature of the Platform, which is designed to enable Users to connect with other nearby Users for the purpose of giving away, requesting, or obtaining goods. By using the Platform, you expressly consent to such sharing of your information with other Users. The Company does not control how other Users may use, store, or process such information once it has been shared with them and shall not be responsible or liable for any misuse, unauthorized use, or disclosure of your information by other Users.

LIMITED IDENTITY VERIFICATION DISCLAIMER

The Platform operates as an open, user-driven marketplace and does not undertake comprehensive identity verification, background checks, or authentication of Users. While certain basic information may be collected during registration, the Company does not guarantee the accuracy, completeness, or authenticity of any information provided by Users. Any reliance placed on user profiles, listings, or representations is at your sole discretion and risk. The Company expressly disclaims any responsibility or liability arising from false, misleading, or inaccurate information provided by Users, and Users are encouraged to independently verify the identity, credibility, and reliability of other Users prior to engaging in any interaction or transaction.

DATA MINIMISATION AND PURPOSE LIMITATION

The Company is committed to collecting and processing only such personal data as is necessary, relevant, and proportionate for the purposes of providing and improving the Services offered through the Platform. Personal data is collected solely for specified, explicit, and lawful purposes, including enabling user registration, facilitating user-to-user interactions, improving platform functionality, ensuring security, and complying with legal obligations. The Company does not collect excessive, unrelated, or unnecessary personal data and undertakes to process such data strictly within the scope of the purposes communicated to the User at the time of collection or as otherwise permitted under applicable law.

ACCOUNT DELETION AND DATA LIFECYCLE

Users may request deletion of their account and associated personal data at any time by contacting the Company through the designated channels. Upon receipt of such request, the Company shall take reasonable steps to delete or anonymize personal data within a commercially reasonable timeframe, subject to any legal or regulatory obligations requiring retention. Notwithstanding account deletion, certain residual data may be retained for limited purposes, including compliance with Applicable Laws, prevention of fraud, resolution of disputes, enforcement of agreements, and maintenance of system integrity. Such retained data may exist in archived or backup systems for a limited duration and shall not be actively used for any commercial purpose. Where feasible, personal data shall be irreversibly anonymized so that it can no longer be associated with an identifiable individual.

ANONYMISED AND AGGREGATED DATA USE

The Company may process and use data in an anonymized and aggregated form for purposes including, but not limited to, analytics, research, service improvement, user behaviour analysis, and development of new features. Such data shall not identify or reasonably be capable of identifying any individual User and shall not be treated as personal data. The use of anonymized and aggregated data enables the Company to enhance the efficiency, usability, and effectiveness of the Platform while maintaining User privacy.

CROSS-BORDER DATA TRANSFER

The Company primarily stores and processes personal data within the territory of India. However, in the course of providing Services, personal data may be transferred to, stored, or processed in jurisdictions outside India, including by third-party service providers engaged by the Company. In such cases, the Company shall take reasonable steps to ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are implemented to protect the personal data of Users. By using the Platform, you consent to such transfer, storage, or processing of your personal data in accordance with this Privacy Policy.

PLATFORM COMMUNICATIONS AND NOTIFICATIONS

The Company may use your contact details to send you communications related to your use of the Platform, including but not limited to account-related notifications, service updates, security alerts, and transactional messages. Such communications are essential for the provision of Services and may not be opted out of while you continue to use the Platform. In addition, the Company may send promotional or marketing communications, including information about features, offers, or updates, where permitted by applicable law. Users shall have the option to opt out of receiving such promotional communications at any time through the unsubscribe mechanism provided or by contacting the Company.

THIRD-PARTY TOOLS AND SERVICE PROVIDERS

The Company may engage third-party service providers, including but not limited to analytics providers, cloud hosting services, communication tools, and technical support vendors, to assist in the operation and improvement of the Platform. Such third parties may have access to personal data solely for the purpose of performing services on behalf of the Company and are contractually obligated to process such data in accordance with applicable laws and the Company’s instructions. The Company does not authorize such third parties to use or disclose personal data for any independent purpose.

NO WARRANTY ON DATA SECURITY

While the Company implements reasonable technical and organizational measures to safeguard personal data, no method of transmission over the internet or electronic storage is completely secure or error-free. Users acknowledge and accept that there are inherent risks associated with the transmission of information online, and the Company does not warrant or guarantee absolute security of personal data. To the fullest extent permitted under applicable law, the Company shall not be liable for any unauthorized access, disclosure, alteration, or destruction of personal data resulting from circumstances beyond its reasonable control.

HYPERLOCAL VISIBILITY AND DATA EXPOSURE

Given the nature of the Platform as a hyperlocal marketplace, certain information provided by Users, including location details, profile information, and listing-related data, may be visible to other Users within a defined geographic vicinity. This visibility is essential to enable Users to discover relevant listings, connect with nearby individuals, and participate in the exchange of goods. By using the Platform, you acknowledge and consent to such localized visibility and limited disclosure of your information to other Users. The Company does not control how other Users may use such information and shall not be responsible for any consequences arising from such visibility or user interactions.

DATA FIDUCIARY AND DATA PRINCIPAL

For the purposes of applicable data protection laws, including the Digital Personal Data Protection Act, 2023, the Company acts as the “Data Fiduciary,” determining the purpose and means of processing personal data collected through the Platform. Users of the Platform are considered “Data Principals,” whose personal data is collected and processed in accordance with this Privacy Policy. The Company undertakes to process personal data in a lawful, fair, and transparent manner, ensuring that such processing is limited to the purposes specified and consented to by the User or otherwise permitted under applicable law. Users, as Data Principals, are entitled to exercise their rights in relation to their personal data, as set out in this Privacy Policy and under applicable laws.

CONFIDENTIALITY

You further acknowledge that the Platform may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.

OTHER INFORMATION COLLECTORS

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Platform or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their privacy policies. Since we do not control the privacy policies of third parties, you are subject to ask questions before you disclose your personal information to others.

OUR DISCLOSURE OF YOUR INFORMATION

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do however assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:

External Service Providers: There may be several services offered by external service providers that help you use our Platform. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or permit them to collect information about you, then their use of your information is governed by their privacy policy.

Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

You can review and change the information you submitted except Email ID. An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you believe that any information, we are holding on to you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.

SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Firm. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed.

However, as effective as encryption technology is, no security system is impenetrable. Our Firm cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Firm over the Internet.

SEVERABILITY

Each paragraph of this Privacy Policy shall be and remain separate from and independent of and severable from all and any other paragraphs herein except where otherwise expressly indicated or indicated by the context of the agreement. The decision or declaration that one or more of the paragraphs are null and void shall not affect the remaining paragraphs of this privacy policy.

AMENDMENT

Our Privacy Policy may change from time to time. The most current version of the policy will govern our use of your information and will always be on the Platform. Any amendments to this Policy shall be deemed as accepted by the User on their continued use of the Platform.

CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to [email protected].

DISCLAIMER

We do not store any account related information or any credit / debit card details. We shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.

In case any Personal Information is shared by you with us, which is not requested by us during registration, (whether mandatorily or optionally), we will not be liable for any information security breach or disclosure in relation to such information.

DATA PROTECTION OFFICER/ GRIEVANCE OFFICER

In accordance with applicable laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the Company has designated a Grievance Officer to address any concerns, complaints, or grievances relating to the use of the Platform or the processing of personal data. Users may submit their grievances, requests, or queries by contacting the Grievance Officer via email at [email protected]. Alternatively, Users may write to us at: NoYesOffers, [Registered Office Address], Bengaluru, Karnataka – [Pincode]. The Company shall endeavour to acknowledge and resolve all grievances within a reasonable timeframe in accordance with applicable legal requirements.

.